The Associate for Membership Communications supports the organization’s work with the nationwide Global Ties Network. This position engages on member services and capacity-building priorities, data management, and internal and external communications that support and showcase the impact of the Global Ties Network.
The ideal candidate will have 2 years of related professional experience in a nonprofit organization or association. They should possess excellent written communications, interpersonal, and organizational skills; sound judgement; and the ability to multitask across a range of activities and initiatives.
This position reports to the Associate Director for Strategic Communications, in close coordination with the Membership team.
Essential Functions / Duties
- Assist with regular communications with member organizations, including drafting and packaging content for emails; monitoring shared inboxes and responding to inquiries; and tracking and informing the team of Network updates and developments.
- Assist with drafting, packaging, and updating content for the Global Ties U.S. website and for the internal Member Portal for the Global Ties Network.
- Track and maintain membership data in Salesforce and the online membership directory.
- Support core member services including new member onboarding; quarterly member conference calls; virtual and in-person training events; as well as professional development opportunities for the Network.
- Support core member communications activities, including quarterly Working Group and monthly Cohort meetings, and updating core communications resources including fact sheets, one-pagers, graphics, and toolkits.
- Assist with planning and implementation of the Global Ties U.S. National Meeting, the signature annual event convening the nationwide Global Ties Network.
- Support annual Global Ties Network member reporting, as well as member dues collection and licensing arrangements.
- Assist with the annual preparation of program proposals and funder reports.
- Support other communications and program activities for the Network, as requested.
Qualifications / Experience
- Degree in related field (e.g. communications, marketing, international affairs / education, nonprofit management) highly preferred
- 2 years of relevant professional experience desired
- Excellent written and verbal communication skills
- Proficiency in MS Suite and other computer applications; familiarity with Salesforce; experience with learning management platforms and software (such as Bridge LMS / Articulate 360) desirable
- Experience drafting correspondence, content for email communications, websites, and social media
- Experience managing data, supporting data collection processes, and providing data analysis
- Strong organizational and project management skills, including the ability to manage multiple projects at once and meet tight and shifting deadlines
- Commitment to collaboration, teamwork, and follow-through
- Must be a self-starter with a positive, can-do attitude and a strong sense of curiosity and initiative
- Customer service experience is a plus
Salary and Benefits
- Mission-driven organization
- Collaborative, flexible environment
- Salary: $52,500
- Excellent professional development opportunities
- Medical, dental, vision, and life insurance
- Long-term / Short-term disability insurance
- FSA and/or HSA
- 403(b) retirement savings plan after one year of service
- Commuter benefits
- Generous paid leave policies (vacation, sick, personal, parental, family medical, etc.)
- Mobile phone use reimbursement ($100/month)
- Hybrid Office Schedule
Global Ties U.S. is an Equal Opportunity Employer.