Operations Manager

Position Overview

The Operations Manager is responsible for supporting and leading Global Ties U.S.’ daily office functions. These functions include financial systems, human resource systems, and information technology support. Specific HR responsibilities will include onboarding new staff, benefits administration, and initiating staff timecard processing. They will also have several responsibilities supporting the day-to-day finances of the organization, interfacing with our out-sourced accountant and working closely with the Associate Director for Grants & Finance. The Senior Manager will help maintain our contact and donor databases, supervising a Salesforce consultant, in addition to supervising consultants/vendors working on hotel procurement and IT. The position will provide ongoing internal/external meeting support and planning for all types of organizational gatherings and will help strategically lead office operations so that it is conducive to regular team building. We are seeking someone eager to help Global Ties U.S. grow and achieve its mission; the successful candidate must be hands-on and ready to step in wherever needed.

Reports to: Director, Finance & Operations
Location: This position is based in Washington, DC with telework opportunities.



  • B.A. required
  • 10 years of experience working within administration;
  • Experience with MS Office, MS Excel, Quick Books, Paychex, Salesforce, and database software;
  • Experience managing staff, vendors, and consultants;
  • Knowledge of the fundamentals of accounting;
  • Ability to manage large data sets;
  • Familiarity with federal grant guidelines;
  • Experience with payroll, benefits, and human resources;
  • Commitment to working within the office the majority of the workweek.


  • Attention to detail and precision;
  • Ability to set priorities when multiple demands are present;
  • Strong grasp of grant regulations and compliance;
  • Client service orientation and diplomatic skills;
  • Establish and maintain effective working relationship with offer staff, Global Ties US members and stakeholders;
  • Strong project management and organizational skills;
  • Great “can do” attitude” with a desire to innovate and implement.


  • Commit to team goals and values and support the work of colleagues
  • Seek out opportunities to improve and expand the work of Global Ties U.S.
  • Seek out opportunities to develop new skills and grow professionally.
  • Contribute to an innovative team culture by engaging in behaviors including sharing ideas; being open to the ideas of others; accepting and offering feedback; and supporting and treating your colleagues with respect.


  • Mission-driven organization
  • Collaborative, flexible environment
  • Excellent professional development opportunities
  • Salary range: $65K-$75K
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Long-term / Short-term disability insurance
  • FSA (Flexible Spending Account)
  • 403(b) retirement savings plan
  • Commuter benefits
  • Generous paid leave policies (vacation, sick, personal, parental, family medical, etc)
  • Mobile phone use reimbursement ($50/month)
  • Limited telework available


Global Ties U.S. is an Equal Opportunity Employer. Read more about our commitment to diversity, equity, and inclusion here.